How should a salesperson handle questions that arise during a group dialogue?

Listening carefully and maintaining eye contact with the person asking the question is crucial for effective communication in a group dialogue. This approach demonstrates respect for the individual's contribution and encourages further engagement from them. It also builds a rapport and fosters a more collaborative environment, reinforcing the idea that every participant's input is valued.

By actively listening, the salesperson can fully understand the question's context and content, enabling a more thoughtful and relevant response. Maintaining eye contact signals that the speaker is engaged and attentive, which can boost the confidence of the person asking the question.

Effective group dialogue thrives on open communication, and addressing questions directly is a key part of that. This practice not only enhances the overall interaction but also shows that the salesperson is committed to addressing the needs and concerns of the participants.